Refund Policy for Shop HBK
Last updated: 11/29/2025
Thank you for shopping with Shop HBK. Please read this Refund Policy carefully before making a purchase.
ALL SALES ARE FINAL
Shop HBK operates under a strict no-refund, no-return, and no-exchange policy.
Once an order has been placed and processed, it cannot be refunded, returned, or exchanged for any reason, including but not limited to:
Change of mind
Incorrect size, style, or color selection
Ordering the wrong item
Delays caused by shipping carriers
By completing a purchase on https://shophbk.store, you acknowledge and agree to this policy.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
To report a damaged or defective item, email us at:
📧 info@shophbk.store
Please include:
Your order number
Clear photos of the damaged or defective item
Photos of the original packaging
We will review your request and, at our discretion, may offer a replacement for the same item. Refunds will not be issued.
NON-REFUNDABLE ITEMS
All products sold on Shop HBK are non-refundable, including but not limited to:
Sale items
Promotional items
Limited-edition products
CANCELATIONS
Orders cannot be canceled once they are placed. Please ensure all order details are correct before completing checkout.
CHARGEBACKS & PAYMENT DISPUTES
Initiating a chargeback or payment dispute without first contacting us may result in:
Order cancellation
Account restriction
Permanent banning from future purchases
We encourage customers to reach out to us directly so we can address concerns promptly.
CONTACT US
If you have any questions about this Refund Policy, please contact us at:
📧 info@shophbk.store
🌐 https://shophbk.store