Shipping Policy for Shop HBK
Last updated: 11/29/2025
Thank you for shopping with Shop HBK. Please review our Shipping Policy carefully before placing an order.
SHIPPING DESTINATIONS
Shop HBK currently ships within the United States only. We do not offer international shipping at this time.
SHIPPING CARRIER
All orders are shipped exclusively via United States Postal Service (USPS).
We reserve the right to choose the most appropriate USPS service based on package size, weight, and destination.
PROCESSING TIME
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Please note:
Processing time is separate from shipping time.
Orders placed on weekends or holidays will be processed the next business day.
SHIPPING TIMES
Once your order has been shipped, estimated delivery times are:
USPS First-Class / Ground Advantage: 3–7 business days
USPS Priority Mail: 2–3 business days (if available at checkout)
Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.
SHIPPING RATES
Shipping rates are calculated at checkout based on:
Order weight
Shipping destination
Selected USPS service
Any applicable shipping fees will be clearly displayed before you complete your purchase.
TRACKING INFORMATION
Once your order ships, you will receive a confirmation email with USPS tracking information.
Please allow up to 24 hours for tracking details to update.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
Shop HBK is not responsible for:
Packages delivered to incorrect addresses due to customer error
Delays or losses caused by incorrect or incomplete addresses
Orders shipped to an incorrect address cannot be refunded or replaced.
LOST, DELAYED, OR STOLEN PACKAGES
Shop HBK is not responsible for delays, lost, or stolen packages once the order has been handed over to USPS.
If your package is marked as delivered but you have not received it, please:
Check with neighbors or building management
Contact your local USPS office with your tracking number
DAMAGED PACKAGES
If your order arrives damaged, please contact us within 48 hours of delivery at:
📧 info@shophbk.store
Include:
Your order number
Photos of the damaged item
Photos of the shipping packaging
We will review the issue and determine if a replacement is appropriate.
14. CONTACT INFORMATION
If you have questions regarding shipping, please contact us at:
📧 info@shophbk.store
🌐 https://shophbk.store